Insurance is something that we never hope that we need to use, but if/when we do, we want to know that everything is going to be okay. At IMG, our Personal Lines team has one overall mission- to take care of you. To us, you are family. And our goal every day, is to take care of yours, the way we would our own. Your security and peace of mind is top priority. In order to stay ahead in this ever-changing world of insurance, our team intentionally seeks out furthered education and adapts to new technologies and modes of communication to keep you informed, in a way that best suits your lifestyle. Whether you prefer phone, email, text message, or in-person, we will do whatever it takes to supply you with the information you need to know. Through our ongoing relationship with you, we will work to earn and develop mutual trust, be dependable, visible, and accessible, with a promise to provide you a positive and worry-free experience. At the end of every day, our "why" is YOU.
Our team members work to understand your current situation through listening intently. This evaluation includes understanding your goals, gathering information to fully grasp your current environment, and define expectations.
As we diligently analyze your information, leverage carriers, lines of coverage, and technologies, our team collectively creates unique recommendations to help reach your goals.
Through the decision making process, our goal is to fully engage and ensure that you have a thorough understanding of the various options available, and help you assess which of those is best suited for you and your family.
Finalizing your policy is not the end of our partnership with you. In fact, it is just the beginning. You are our top priority. It is important to us to make sure that you know that you are supported. Not only do you have dedicated account manager, you have the backing of an entire team who has your best interest in mind - always.